Operational Business Processes? What Is It And Identify Its Types

What Is The Operational Process?

Business processes are normally broken up into different categories based on the nature of the organization, operational business processes are one of them. You can go through the related article regarding the Types of Business Processes to have more understanding about business processes.

While you spend your time in making research about the term operational business process, you will see various terms for the operational process. These terms can include essential process, core process, and primary process. Therefore, all of these terms are reflecting the essential business activities that transfer value to the customer through making contributions to the process for making a product or service.

Operational Business Processes (Core Business Processes) are associated with the prime activities or cluster of activities that need to be performed in a way that ensures the organization’s continued competitiveness as it adds primary value to an output product.

Handling this process is very significant as these are considered basic processes that directly impact the deliverables to the customers. Appropriately defined operational business processes allow companies to adapt to any market change efficiently, offering valuable information at the same time. Once you are done with the creation of an operational business process, additional elements can be inserted to enhance outputs, but nothing can be removed.

How To Recognize Your Operational Business Processes

Recognizing operational business processes is a bit of a difficult procedure, thus concentrating on little details and giving attention is demanding. You can explain these processes by gathering the sequential activity, input, output, and objective to handle and enhance business processes.

Assess Inputs And Outputs

Keep in mind that you should start with the evaluation of inputs and outputs. The inputs are associated with all the resources for your organization such as knowledge, materials, and human types, while outputs are organized to cut down on the comprehensive use of your probable resources. The main difference between inputs and outputs is considered in terms of cost. On the other hand, the more the use of outputs the less cost of it.

Asking For Feedback

The second step is to find the best practice among hundreds by asking for feedback. Survey your employees to recognize requirements or procedures description or get the opinion of your customers. Ask them if they are satisfied with your services or not, do they want you to improve in your operational business process? Getting real-time feedback is very important.

Create Your Process Analysis

Moving more toward analyzing your process. Find the potential risk in your operational business processes like capital costs or extra taxes. Additionally, assume if you are making your product or service with the least minimum cost with saving maximum time. Make sure that you manage properly all the error rates and ROI. The best one to assess your operational business processes is you, give honest reviews yourself.

Investigate Your Results

Last but not least, measuring data before beginning the operational business process execution and examining the result. Ask yourself if you are satisfied enough with the result you get, or if it matches your predicted result. If your answer comes in yes, start implementing your processes and set it as the manual one.

If you are looking for a business process modeling tool, then consider Commodore. It will help you throughout the entire process. It facilitates the development, analysis, and monitoring of the process at every task level, also the evaluation of the entire process.

The prime aspect is to optimize these operational processes and the goal of it is to add value at each step, to prove the additional importance to the product or service that gets delivered to the customer. Indeed, improving this process has a direct and significant effect on the output of the company.

As it is associated with TechRepublic, it is also significant to provide learning to participants on operational business processes and notify them about the good results and execution.

It is a fact not to forget that you should remeasure your operational business process results just because the methods, behavior, technology, strategies, and trends are changing persistently.

What Are The Operational Business Processes Within A Company?

As is already mentioned, these processes are customer-oriented due to the prime feature is to honestly add to the value of the customer. It depends on the nature of each business as to what it considers as an operational business process.

Many of the operational business processes of an organization could be:

  • Customer Support
  • Marketing
  • Operations
  • Sales
  • Logistics – Product Delivery

In A Nutshell

Operational business outsourcing is one of the core aspects for the entire business, that can play positively or negatively either in the overall performance of the company. If you are looking for the management process then you can easily find plenty of them that can help you to combine BPM and low code features. And facilitate your business with the successful implementation and persistent process and complete their continuous optimization.

Get the complete business management consultancy from the experts of OSL, click here to be connected with us!

Top 5 Business Challenges Accounting & Financial Services Firms Face

If you are working in a decision-making position in a financial or accounting services firm, you must have a clear understanding of undergoing dramatic changes. Some of them have progressively emerged for years, whereas the others were exacerbated by the pandemic of COVID 19. The impacts of these changes are hurting firms from all angles and producing an entirely new set of noticeable business challenges.

Throughout the country, it has been observed that baby boomers in senior roles are planning to take retirement and driving consolidation at CPA firms. A leaning battle is in progress to protect the higher-level talent across the marketplace. Hurrying in troublesome technology has evolved the way purchasers buy services. In this highly demanding competitive environment, the capability to forecast emerging challenges can highlight the difference between market leaders and also-rans.

Being a part of its annual high growth study of professional services companies, the survey was done about 1300 professional services firms of different sizes and industries. In this huge sample, we recognized 171 accounting and financial services (A&FS) firms. These companies accounted for more than $100 billion in income and engaged over 160,000 professionals.

Download the Free Executive Summary of Hinge’s 2021 High Growth Study

Therefore the study has explored different issues; one of the specific interests was the point of views of participants for facing challenges in their companies facing their firm for the next many years. And due to the annual study, we were able to look at these problems that have changed since last year.  The outcomes were revealing.

The Top 5 Business Challenges

So now that were these top challenges and how they treat companies looking to remain competitive in today’s demanding and instantly changing marketplace. In this blog, you will come across the leading anticipated challenges from previous user growth studies that have still appeared in the top 5.

Let’s Discuss These Top Noticeable Business Challenges Below:

1.    The Requirement For Innovative Skills

The most anticipated business challenge observed for A&FS firms for the year in a row is that we need new skills. According to 47.5% of respondents, the evolution in technology and best business practices bring more substantial pressure on them to meet the requirement of new marketplace standards. As a result, if they are not competent enough and keeping up the level, then does the company need the appropriate people with the correct skillset?

What does it mean by acquiring new skills; two eligible solutions come to mind: the first one is training your current workforce and the other one is to recruit new talent who already has the skills you are looking for. Indeed various companies use the combination of both of these approaches but each one comes with special challenges. On one hand, enhancing the skills of your current staff takes people away from billable work, while on the other hand recruiting specialized talent can be costly. However, to be competitive for the best business, companies must make sure to have the right talent with the appropriate skill set.

2.    Automation/Artificial Intelligence (Ai)

This challenge has remained visible from the last few years that are related to automation and artificial intelligence, therefore the challenges may seem to continue. Currently, it is not about keeping up with the instant changing technology. It is about the replacement of technology. If you are looking for a cheaper solution then you can offer a routine compliance service, as it is considered the cost-friendly AI-powered solution.

Most often, normal business challenges in an industry are twice as rich as opportunities and this is the specific case of the A&FS companies. Let’s take an example of firms that leverage the power of marketing automation to have a unique advantage. We can also look at an increasing trend toward packaging technology and professional services combined as new products. It is exactly due to the field as an entire being struggling with technology that utilizing it well can be so successful.

3.    Buyer Behavior Changes In Services

42% of respondents said that shifting in buyer behavior is not going to slow down in the future too. And this problem is not specific to accounting and financial services. Companies throughout the professional services range resist the same problem.

A&FS purchasers are growingly shifting to digital channels for the solution to their business-related issues. This trend asks the firms for the continuation of enhancing the maturity of their digital marketing techniques and the tools they use to reach prospects on digital channels. Increased growth A&FS companies have embraced cooperative prospects digitally and look at about 30% more leads from the digital sources than their no-growth matching part.

Do you know the best tactics to make sales? Here it is Best Ways To Create An Effective Sales Process

4.    Descending Price Pressure On Services

It is again seen under the top 5 business challenges for the future that is up 6% since the previous year study as per the selection of 41.4% of respondents. When we indulge in the discussion with the top management, it becomes very clear that a variety of factors are driving this problem. Naturally, commoditization of services is easily seen and center. But you cannot consider it as only a force in operation. Enhanced automation and competition also play significant roles.

Focus on making your firm’s high-value expertise more noticeable at the workplace is considered as one of the most successful strategies to Battle price pressure. Keep a look; you may have such talented professionals in your company already: individuals who are broadly recognized in the sector or even beyond for their talents. These popular professionals are known as visible experts, enhancing the perception of your entire brand among both employees and clients and they seem to command greater billing rates as the visibility of their expertise increases.

5.    Supervision A Remote Workforce

According to 40% of respondents, one of the top business challenges is managing a remote workforce. And you may not find it surprising! The worldwide COVID-19 pandemic enforced businesses throughout all professional services to enhance their capacity to conduct business virtually. In all professional services firms, this was the second-highest forecasted challenge just behind randomness in the marketplace.

There are different plans for no growth and high growth companies about their plans to use office space with high growth firms being as likely to say goodbye to the office entirely and carry out business full time remotely. This is not a choice for all businesses, specifically those working onsite with the state agencies. But just like digital marketing and business development have evolved the way they attract new customers, it has a corresponding impact on the way we will hire and manage professionals in the future. Great talent is likely to demand a remote, flexible work environment.


At this moment, developing and attracting new clients and providing service is a prime business driver for CPA companies and other financial services businesses. As customer requirements, expectations, and buying behavior change, marketing programs should atomize them.  Meanwhile, these marketing programs should concentrate on keeping and attracting exceptional talent and providing them with the appropriate technology to be consistently competitive.

When accounting and financial service providers endeavor to deal with all these challenges, they require the best strategic, incorporated strategies with marketing more than ever and various companies may need expert guidance. The companies that are eligible to create a nimble, cross-purpose marketing machine will be the ones that effectively grow.

Deloitte Vs. Osl: Comparison Based Article

The clashes between these two business consulting giants prolong to temper day after day: OSl vs. Deloitte. These two consulting firms have tens of thousands of talented consultants worldwide and compete with each other in different practice sectors and areas.

Unsurprisingly, there are differences and similarities between Deloitte vs. OSL. In this article, we are going to compare both of them in different areas:

Deloitte Vs. OSL Overview

OSL is a privately held company with hundreds of workers across the globe. The company is enormous and is known for its specialty in all business areas and technology. OSl partners closely with Masology Inc that provides various services in hybrid IT and digital transformation. Therefore, in the last few years, the company has made immense efforts to become the one roof solution for customers and offer management consultancy services in almost all business areas. Thus, strategy is not the core OSL offering.

Deloitte is a privately held company with more than 286,000 workers throughout the world. It is known as the largest of the Big 4 accounting firms. They offer tax, enterprise risk, audit, and financial advisory services. The largest part of the business lies in the company’s audit services. Thus more recently, the biggest source of revenue for companies has become consultancy. As it associates with consulting functions, its brand name will welcome various exit opportunities than other companies will.

Deloitte Vs. OSL Salary

You would find competitive market salaries in both companies that do not differ broadly. The salary scale depends on the location such as New York vs. Tokyo too instead of the firm when comparing the same groups.

In the end, if you are fortunate enough to get an offer from both firms, we suggest you carefully consider the best suited within all firms rather than just the compensation. There are many sites in which you can have an in-depth look at salaries from both giants.

OSL Strategy Vs. Deloitte Strategy Consulting

You would find OSL Strategy relatively newer that is expanding instantly. Customers are more likely to choose the OSL strategy with keeping in mind a follow on a technology project. If you have a true passion for technology, this is amazing for the firm from a business perspective and immense for you.

Deloitte’s Strategy & Operations (S&O) group is considered the precious stone of the Big 4 giant’s consulting firm. Deloitte is managing the most challenging projects with top clients throughout the industries; the group provides a solid path to MBA programs and amazing exit opportunities.

Deloitte Vs. OSL Technology Consulting

The bread and butter of OSL are its technology consulting practice. The company is an expert in IT implementation but also offers services in hot fields like artificial intelligence, cybersecurity, and Blockchain. The group is one of the most chosen groups at OSL. It offers industry top experience for those who want to work with clients on technology projects.

The business technology practice of Deloitte competes with the OSL technology group. It offers similar solutions and services just like OSL, but dissimilar in the way it makes sales by using corresponding consulting groups (S&O and Human Capital) to encourage clients to recruit the firm rather than others.

Both firms provide striking technology practices with a great track record.

Spare a few minutes to read: Should You Choose The Boston Consulting Group Or Objectual Systems Limited?

OSL Interactive Vs. Deloitte Digital

You may have heard about the term OSL interactive that is the firm’s digital consultancy practice that comes under the wider technology group. The group is established to offer an end-to-end service to customers, beginning from design creativeness to marketing for developing content to commerce. This group is having exceptional goodwill and is a greater sought-after group in the firm.

Deloitte Digital is an artistic digital consultancy that has a better reputation than OSL interactive. It offers a broader range of variety that includes strategic planning, analytics, digital experiences, cybersecurity, operation optimization, and brand amplification.


When it comes to the OSL vs. Deloitte, it is not much easier to differentiate between both of them than which one is the better entity. The answer relies on which practice areas you are selecting and the exit opportunities you are looking for after leaving the consultancy. If you are still unsure about which firm is better to fit your personality then book your free consultation appointment. Our customer support will help you to choose the best for you between Deloitte vs. OSL.

Worldwide Jobs Recovery Postponed By Pandemic Uncertainty, Omicron, ILO Says

The Worldwide jobs recovery market is expected to take longer to recover than earlier thought, with joblessness set to remain above pre covid 19 levels till at least 2023 because of uncertainty regarding the course and duration of the pandemic, said to an international labor organization.

The U.N. agency forecasts the corresponding of about 52 million fewer jobs in 2022 compared with pre-COVID levels, which quantity to as regards twice its previous estimate from June 2021.

distractions are set to carry on into 2023 when jobs are expected to be around 27 million fewer jobs, said there is a warning for the recovery phase as “slow and uncertain” in its world employment and social report for 2022.

“The global labor market outlook has deteriorated since the ILO’s last projections; a return to pre-pandemic performance is likely to remain elusive for much of the world over the coming years,” the report said.

Want more exciting news? India Says It Has Bighearted Coal Stocks for the Power Sector

Told by director-general Guy Ryder that there were unlimited factors behind its revisions, additionally said the “primary one is the continuing pandemic and its variants, notably Omicron.”

According to the report, The velocity of recovery fluctuates across regions, with the European and North American regions screening the most cheering symbols and South America and Southeast Asia lags.

Still, the predictable deficits in working hours this year signify a development over the past two years. In 2021, it was estimated by ILO that there were 125 million greater jobs than the previous year’s performance label in 2020 which was about 258 million fewer.

Generally, about 207 million people are predicted to be unemployed in 2022. Though the impact would be considerably larger for worldwide jobs recovery since many people have left the labor force and have yet to return, the report said

Most of these numbers are women, mostly because they have been drawn into unpaid work at home like caring for sick family members or teaching children because of school closures.

The report also forecasted that the inconsistent effect of the pandemic specifically on women’s employment would minimize in the coming years but an ample gap still is there.

“There are some anecdotal indications that they are not coming back in the same numbers and the same portions as men are doing which would lead to concerns that a ‘Long COVID’ effect on gender at work would be a negative one,” says Ryder.

Employees who are no longer part of the workforce now have done so voluntarily being a part of a phenomenon some economists call  “the great resignation”. Ryder shared. It came to be more well-known in terms of the economy like caregiving and health.

“We do need to look again and to invest further in those areas of economic activity,” he additionally said in the end for worldwide jobs recovery.

Ali Got His Dreamt Solution From OSL

Starting a business can never be easier, there are numerous elements where entrepreneurs got stocked and need supervision or expert advice to move on. This is the story of Ali and how he found his dream solution; he just stepped into the business world but is completely inexperienced and unaware of the real-life business. Well, he just learned from his bachelor’s degree in business and business from his surroundings.

Challenges Can Make You Weaker

Initially, he came across loads of challenges and lost his motivation to continue his business. One of his friends suggested him take the best business consultancy service to get the best guide. Well, he chose us, OSL to guide him about his business operations. We took this opportunity to look closely at his nature of business.  We found out that Ali is unclear about the right type of business to invest in, as he is just mixing the different types of business under one roof.  It was his major headache, one of our consultants conducted the personal session to discuss the business operations.

OSL Gave Ali’s Dream Solution

The first considerations of our consultant were about many things like; what to produce (products), Where to produce (Location), what the strategies to produce are and who you are producing for (Customer base). All these elements will ultimately determine the success of the business in the long run.  We gave him rich guidance based on expert advice so he can be clear about his business operations.

Spare your few minutes to read this amazing article Best Ways To Create An Effective Sales Process

Right Decision At Right Time

We know that the right business in the appropriate place is always the best place to kick things off. As it is inappropriate to sell light clothes in winter and expect the business to succeed. Selling meat in an area where a large number of vegetarians live will not attract customers. One needs to take out time to decide what dream solution for business you plan to go into. If you are planning to enter the highly competitive market then you need to bring something unique that attracts your business.

India Says It Has Bighearted Coal Stocks For The Power Sector

NEW DELHI, Oct 10 (Reuters) – According to a ministry statement, India has plenty of bighearted coal stocks to meet power sector demand but after a day, Delhi Chief Minister said a shortage of the fuel meant the Indian capital could face a power crisis.

The ministry statement said, State-run Coal India Ltd (COAL.NS) is using its 40 million ton stocks to restock utilities, which together have 7.2 million tons of inventories, equivalent to four days’ requirements.

A need for bighearted coal stocks has caused a supply shortage in some eastern and northern states, with the populace in the regions experiencing power cuts stretching to up to two weeks a day.

Do not miss this striking news article;  Difficult To Consider Bitcoins, Cryptos As Money: IMF Chief

Monsoon rains exaggerated coal supplies to power plants and high global prices shortened generation by utilities that depend on imported coal, the ministry said.

In a different statement, the power ministry said bighearted coal stocks supplies to power utilities on Saturday increased to 1.92 million tons, while spending was 1.87 million tons.

It said the stages of coal stocks held by power companies will increase as Coal India is ramping up the supplies.

If you are looking for more exciting news about bighearted coal stocks like this then give a visit to our arsenal, we have gathered rich information for you on diverse topics.

Find us at: https://objectual.pk/

Differences between OSL And Bain & Company

Are you one of the fans of Bain & company? You should be, as they are following the best business strategies to boost their every area of work. If you see the osl vs bain and company but when it comes to the OSL, you would not find less, this is true that we are new in the market but we are coping up with the best strategies in the business world. In this article, we will come across the discussion of how popular consulting firms such as Mckinsey compare to the OSL.

Recruitment In Osl Vs Bain And Company

It is worth noting that we believe in the recruitment of less quantity and more quality employees. Whereas McKinsey has currently 27000 employees, it clearly shows the difference between both of the company’s recruitment policies.  Mckinsey needs to hire a huge number of people to sustain their size whereas osl does not need to hire people more often because they believe to provide quality with less staff.

Spare your few minutes for reading article, Should You Choose The Boston Consulting Group Or Objectual Systems Limited?

Services They Cater

Most of the work done by Mckinsey and OSL is done for their clients is mainly on the big strategic questions like marketing, digital, general strategy, and M&A issues as these are C-suite level issues. Mckinsey does not offer services in the area of tax, audit, assurance, and other accounting services whereas you can have all of these under the single roof of OSL. Both companies normally prefer to have long-term relationships with their clients as they both want to be specialized in their careers.

Career In Osl Vs Bain And Company

If you want to begin your career in these companies, you can expect a faster progression than the other companies in the market. You may be feeling inspired to apply to these consulting firms, if you want to apply for any position you should keep in mind that OSL and Bain both receive thousands of application every year. So start working on your profile and present yourself to get the best chance of being offered a position

Get connected with us at https://blog.objectual.pk/


Differences between OSL And Bain & Company

Types Of Business Processes

Customer Service Have A Huge Impact On Your Bottom Line
Sales are a fundamental and primary kind of business process. The next one is customer service. After making the sales, Customer service impact is an essential part that brings back in the team. It helps in managing the situation when customers have important information regarding the product or service for support with the technicalities of the goods. Better customer service can retain customers and also brings back lost customers.
What Is Customer Service
Customer service is the supper that is offered to the customers. It includes before and after they purchase and use your product and services. Customer service impact leads to have an enjoyable and easy experience with clients. It is important to offer amazing customer service if you want to sustain customers and boost your business. Currently, customer service is far beyond the traditional telephone system agent.
Improve Your Customer Service Impact
There are different mediums available to connect with your customers such as web, social media, text message, and email. Several companies are providing self-service support too so that customers can have their queries answered on time.
If you are wondering how we can help you with our amazing Customer service impact for the success of your business, then the upcoming part is for you. The time has gone when companies used to choose companies based on their product, price, and offered services. Today customers select any company based on their overall experience.
“89% of companies now expect to compete mostly based on customer experience.”
Customer service impact brings an amazing customer experience, especially when your customer support team performs beyond just handling the problems and predicting customer problems. Our support experts are empowered to go above and beyond with customers or facilitate with the best desk solution that facilitates it easy for them to cross-sell or upsell relevant service, they can make the winning experience that allows you to stand out from the competition.
Boost The Bottom Line
We know that customer service has a huge impact on the bottom line of the company. That is why we follow the best tricks like focusing more on keeping the existing customers rather than finding the new ones as it is estimated that acquiring customers costs 6–7x more. But remember, customer service is the prime churn for this. We know how to keep engaging the existing customers with your business and acquire new ones for loyal relationships.
If you want to have amazing customer support services then choose none other than OSL, we provide the best services within no time.

Osl Prioritize Loyalty in Businesses

It is true that when you get involved in the business, you become closer with the people. Whether you want to or not, you need to trust your companions for business affairs that can be considered Loyalty in business. This is the story of one of our valuable clients, Ahmed. He was doing his business successfully with his best friend, Umer. It was the partnership business of groceries. One day, they both were sitting and making strategies for plans like how they should improvise their business operations and all.
Ahmed Found Umer’s Disloyalty
During the discussion, Ahmed asked a favor from Umer that he needed some money for his problems so that he could give him some time. He always helped Umer in his difficult time and was expecting the same from his friend. He always remained loyal to him and it was the first time that he asked for help from Umer. When Ahmed expressed his problem, Umer replied that he does not trust him and if Ahmed wants any financial help then he can withdraw the share of his investment from his business partnership.
Loyalty In Business Is Significant
It seemed a shock for Ahmed, as he never thought about Umer like that. He forgot that as with everything else in life, for every partner is an enemy, and for every good bond of loyalty is an undesirable circumstance of betrayal. It was a bad surprise for Ahmed and thought about how easily Umer forgot his loyalty and friendship in his hard times. Loyalty in business was not a typical business problem but a conflict between partners when Ahmed contacted one of our customer care officers.
OSL Facilitated Him With The Best Services
We provided him consultation related to his issue, indeed these experiences are difficult but these things make young entrepreneurs more fearless and successful. At that moment Ahmed lost all the trust in his friend so it was difficult for Ahmed to continue the business deal with Umer. We suggested he dissolve the partnership and start a new business as a sole proprietor; only then his invested efforts on business can benefit him.
In The Nutshell
Soon Ahmed did the same; he dissolved the partnership with Umer and started his own business. He only involved the people he trusts with him in his business activities so he has less chance to face betrayals from partners. After less than a year, he observed a boom in his business because of his loyal efforts and honest nature with all his colleagues. We facilitate our clients with sincere advice and suggestions to our valuable clients. If you want to enhance your business operations then get connected with us now without any delay!