Are you in search of a leading outsourcing company in 2022?
Outsourcing has obtained popularity to become an important part of most of the growing businesses today. Therefore selecting the appropriate outsourcing services for your requirement can be very confusing at first glance!
To facilitate your knowledge, this article will walk through the list of Leading outsourcing companies around the globe. Also, this article will be discussing the services they provide and how your business can be enhanced from them.
This article comprises:
- What is outsourcing?
- Benefits of outsourcing work
- The best outsourcing companies in the world
- Choosing between outsourcing companies
- Let’s get started.
What Is Outsourcing?
Outsourcing is the process where a business hands over particular non-core business activities and processes to the external party. The external party can be anyone from individual freelancers to outsourcing companies.
Does outsourcing have to be off-shore all the time?
No, it is not necessary as you can outsource within your country but most companies prioritize outsourcing from abroad.
The main reason is that they have lower salaries that help you save more monetary value!
What activities can you outsource from the Leading outsourcing company?
Well, if you are planning to outsource then you should consider the non-core activities of your company.
What are non-core activities?
Non-core work is any processes that are not directly connected with the core activity of your business.
For instance, if your main focus is on front-end mobile application development then you can consider social media marketing for the non-core business.
Certainly, it’s significant but it’s not among the processes that your company focuses on.
When you outsource these non-core activities from a third party then your in-house employees will have more time and resources to utilize on activities that you specialize in.
Find a list of some widespread tasks that you can outsource:
- Web development services using languages like PHP.
- Marketing activities
- HR activities
- Administrative work
- Customer service operations
- Mobile app development for iOS and Android platforms.
- Manufacturing and sourcing
- Perks of Outsourcing Work
- There are tons of benefits to outsourcing your non-core tasks.
Here’s a closer look at them:
A. Decreased Costs
One of the major reasons why organizations outsource work from Leading outsourcing companies is to decrease costs.
When you recruit a third-party team, you do not need to invest in setup and training costs.
These outsourced teams are usually composed of proficient professionals with the appropriate equipment to specially manage your work from the get-go…
Moreover, you can save on salary costs by outsourcing to countries with lesser salary ranges like India, and Pakistan.
B. It’s not difficult To Scale Up
With the growth of your business, there are several additional costs you will need to take care of.
These can vary from:
- Investing in extra equipment
- Leasing bigger offices
- Hiring additional employees
- And so on!
When you outsource the activity from a Leading outsource company, you can bypass loads of these further costs for the time being as almost all the outsourcing parties manage all of this themselves. In this way, you can keep growing without no worrying about the referred costing keeping you back from the beginning.
C. use Internal Resources for main Activities
When you go for outsourcing for repetitive and time-consuming activities then your employees can allocate their time and energy to higher-order tasks like planning, stargazing, and implementing.
Let’s think about it.
What would you prefer for your team to spend hours on administrative tasks or concentrate on establishing better client strategies and enhancing team collaboration?
Leading outsourcing company enables you to make the utmost of your employees to make sure that you are getting the great use out of your abilities.
D. Keep Your Businesses running around the clock?
Are you wondering if keeping your business operations running 24/7 will cost you loads of money, right?
That is because to make sure that your business operations do not stop 24 hours a day, you will need to cover 3 shifts of employees which will cost you a lot.
So how can you get help from outsourcing?
Leading outsourcing companies allow you to easily keep your business running 24 hours a day at the track of the cost. For example, if you are based in the US and your outsource partner is based in Pakistan then your BPO partner can help you run things smoothly even when your onsite employees are not in the office and have gone home.
Moreover, when you outsource teams from countries with lower salaries, you can save tons of dollars! This will allow you to maintain an around-the-clock service channel to handle clients 24/7.
The Leading outsourcing company In the World
Now that you have information on how outsourcing can flourish your business and take it to the level, the main concern is how to select the appropriate outsourcing company?
This can be challenging as there are thousands of leading outsourcing companies out there in 2022!
To facilitate you getting started, let’s have a look at some of the leading outsourcing companies and the particular services that they are experts in:
Apptechub is the sector leader and most affordable leading outsourcing company. The main services they cater to our mobile app development web app development and custom software development. They have been awarded as the top software development company.
Big clients: Fortune 500 companies
- DevOps services
- Mobile App development
- UI/UX Design
- Web development
Wipro is an IT consulting company based in India that also provides business process outsourcing services. They operate with customers in various sectors from banking to immunization and from insurance to education oil.
Main clients: Telenor, Airbus, Swiss Pharmaceutical
- Cloud and infrastructure
- Supply chain planning
- Digital marketing
- Customer service management
- Artificial intelligence
TrinityWired is one of the top leading outsourcing companies specializing in IT solutions around the globe. It provides several superior quality and dependable IT solutions. They operate in financial, retail, banking, marketing, telecommunication, logistics, gas industries, and health care. It is one of the highest reputed IT solutions in the sector.
IT solutions companies in the world. It offers a variety of high-quality and dependable IT solutions. They work with banking, financial, healthcare, retail, marketing, advertising, telecommunications, education, logistics, and oil and gas industries.
Most important clients: Fortune 500 companies
- Web development
- Artificial intelligence and machine learning
- IoT solutions
- DevOps services
- Mobile App development
- Quality Assurance and Testing
Trinity is one of the best and leading outsourcing companies in terms of BPO in the USA. They assist small, medium, and great companies to accumulate time and money.
More than 98.9% of their Triniters employ them again which itself speaks for their high quality.
They proudly provide their services of high quality and even provide a 200% money-back guarantee, if you are not happy with their services. They operate in all types of sectors such as finances, healthcare, insurance, and banking to name a few.
Major clients: Fortune 500 companies
- Back office support
- Customer support services
- AI and Automation services
1840 & Company is the leading outsourcing company based in the US with service delivery capabilities in India, South Africa, the Philippines, and Argentina. They operate with organizations of all types and sizes among numerous sectors to help them establish remote teams that instantly scale to speed up growth. Additionally to outsourcing, it also provides freelance talent with market resources and insights.
Key clients: HomeLight, Groupon, Instacart, and LearnZillion
- Back-office support
- Software development & IT
- Digital marketing
- Recruitment process outsourcing
- Artificial intelligence
- Customer service
- Technical support
- Business/sales development
HCL Technologies Limited is a subsidiary of HCL Enterprises that is an expert in information and consulting technology services. They operate in different industries like civil amenities, life sciences, and healthcare. Being one of the leading outsourced companies, they provide services in:
- Sourcing and procurement
- Order management
- Content production
- Cloud infrastructure and automation
TatvaSoft is an IT leading Outsourcing Company with its headquarters located in India. Their business network moves around providing custom software development services from beginner to fortune 500. With their existence in Canada, the US, and, they keep specialized experts in managing global customers. They have experience in working with almost all types of industries like fetch, healthcare, and insurance.
Having a superior quality-driven and well-maintained process allows them to connect to the league of the leading outsourcing company in the software outsourcing market.
Foremost Clients: Ferrero Rocher Anglo-American, Xerox.
Software Outsourcing Services
- Web Development
- SharePoint Development
- Testing and QA
- Custom Software Development
- Mobile App Development
Located in New York, IBM is an IT-leading outsourcing company managing over 170 countries around the globe. They offer IT outsourcing and different high-level BPO services across various sectors.
IBM has recently been focusing on fields like big data analytics, IoT, and machine learning.
Major clients: Volkswagen, PayPal, American Airlines, and Amazon
- Financial planning and analysis
- Talent acquisition
- Procurement strategy and consulting
- Staff augmentation
- Financial and consulting services
Headquartered in Dublin, Ireland, Accenture is an international specialized services company. It has combined with the likes of Apple, Google, and Microsoft in the past. Being an important part of the Fortune Global 500, Accenture’s customers include three-fourths of the Fortune 500 organizations globally!
Accenture has been a nonstop participant in the Global Outsourcing 100 with more than 10 years of experience in the industry.
Major clients: American Express, World Bank, and 91 companies of the Fortune Global 100
- E-commerce set-up and sales
- Support and procurement operations
- Healthcare utilization management
- Record to report
- Employee and HR services
Headquartered in India, Infosys is a leading outsourcing company that provides BPO services that include business consulting and information technology, and many more.
Key clients: Cisco, PepsiCo, UCAS
- Customer care
- Supplier relationship management
- Payroll outsourcing
- Contract analysis and management
Selecting Between Leading Outsource Companies
Indeed, it is very tricky to choose the best leading outsourcing company for you when there are so many options available. To enable this process easier here is the easy step by step guide for selecting your BPO service provider:
1. Make A List Of Your Criteria
The first step is to make a list Based on Your Business Requirements from an outsourcing provider. Based on this requirement, choose the criteria to use while investigating each BPO organization.
You should add the information that includes:
- Specialization/Area of expertise
- Services offered
- Company size
- Major clients
Keep in mind to settle on the selection criteria that are appropriate to your business. For instance, if you consider pricing as an extremely important element to you, make sure that it’s your main selection criteria in the assessment process.
2. Limit Your Selection
Depending on the selection criteria selected in the prior step, shortlist the leading outsourcing company that fulfills your requirements.
Try to reduce your selection down to almost 3 to 5 service providers.
Why 3 to 5?
This is the ideal number that gives you sufficient room to further narrow down your choices while also removing a majority of prospects from the list.
2. Make Sure To Set Up A Test Project
Allocate a test project to all the shortlisted outsourcing companies, consider this as a pilot project that allows you to investigate their performance and work. It is always a great idea to make sure that the test project closely matches a project you would give them if you recruit them. In this way, you can have a clear idea about how they will be able to manage the work you would give them if you recruit them.
4. Review Their Performance
Rate all the shortlisted leading outsourcing companies according to their performance in the test project. Use metrics and benchmarks to help you out with this. Some of the factors can be including:
- Time is taken to complete the project
- Ease of communication
- Adaptability to changes and updates
- Quality of work/output
5. Occasionally Evaluate Their Performance And Productivity
Many companies may put their best people and companies on a pilot project to get the business, but that does not mean that they will keep going with that level of standards they had initially. That is the reason, it is very important to revisit the different performance metrics after some time to make sure that the performance is up to the mark.
Leading outsourced companies to play a noteworthy role in almost all the sectors of this day.
You can have a look at the list to search for the leading outsourcing companies that suit the requirements of your company, then follow the process of narrowing down the perfect fit for you as mentioned in his article. Once you are done with all these processes you will have no problem to get numerous advantages that outsourcing offers and will be able to bring your business to another level.